Wednesday, February 17, 2010

How to talk with the groundswell Chapter 6

1. Post a viral video - When you let people see the video they will share. People are the customers and they will pass around information and talk. That is one of the major benefits of the internet.

2. Engage in social networking sites- Everyone now-a-days is involved in a social networking cite. When you create a profile on a cite it lets customers see what information you want to put out there. It expands your name and message further and further and more people will pass it along.

3. Join the blogosphere- If people in your company write blogs then people will read them. This will allow people to interact with staff of your company and get certain messages that you want out, out.

4. Create a community- This is a prime way for you to interact with your customers. Listen to them as they listen to you and take the feedback that they give you. Having a community really poses no purpose in my opinion unless you listen to the feedback of your customers.

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